Shipping costs are stated in the cart and vary depending on the recipient's country. To request a change of shipping address, please contact our customer service. If you have chosen delivery in one of the GH-Stores network stores, we remind you to print the shipment confirmation notification mail and show it, together with a valid ID, to the store staff, who will be able to deliver your order to you. You can only change the shipping address of the package if the order has not yet been processed by our warehouse. We kindly invite you to follow the package with the tracking number sent to you at the time of shipping. It will not possible to arrange a specific time, only a wide timeframe. The Courier will make an attempt to deliver to the address stated at the time of the order: in case of absence of the recipient will be notified and will receive an e-mail with instructions to arrange a new delivery. Holiday gifts) delivery might take longer. Shipping outside Italy can take between 3 and 6 working days, depending on countries or regions. During peak times (Summer/winter sale, Black Friday. Deliveries take place during office hours (from 8.00 to 18.00) on working days, exept Saturday and for Italian national holidays. For the regions of Basilicata, Campania, Calabria, Puglia, Sardinia, Sicily and all the islands, delivery may take an additional two days. For "working days" we mean every day from Monday to Friday, except for Italian national holidays. GH-Stores usually deliver orders in Italy within 3 working days for all orders placed from Monday to Friday before 1.00 pm. We kindly ask that you use the same packaging for the return, unless it’s been damaged, or a packaging of your choice as long as it keeps products protected during the journey back. Your order will be carefully wrapped and shipped with our exclusive GH-Stores packaging, made of sustainably sourced materials. We kindly remind you that the warehouse is not open to the public. All orders are shipped from our central warehouse, located in Castel S.
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